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We live in a world where the move from success to failure can happen in a flash. Customers, competition, changing societal mores, and technology can bring on existential crisis. But as Dunkin Donuts CEO Nigel Travis shows in The Challenge Culture, businesses can cope with change, and go on to thrive, by instituting a culture that supports positive pushback: questioning everything without trashing anything or anyone.The ability to get colleagues to break out of conformity--even when it means upending a culture of fear and authoritarianism--is a rare skill, one Nigel (everyone calls him Nigel) has been developing for decades. In a distinct, authentic, and authoritative voice, Nigel draws from a wide range of personal experiences--including the way Blockbuster dawdled in the face of the Netflix challenge, his early days at Dunkin Donuts, and his recent foray into owning a UK soccer team--to show how a challenge culture is necessary to provide a human-oriented, results-driven blueprint

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